Contacts
Welcome to the contact page of adamgroupcivils.co.uk — your independent guide to the best crypto casinos in the UK in 2026. We value feedback from our readers and are happy to hear from you.
How to Reach Us
The only way to get in touch with our editorial team is by email:
Please include a clear subject line and as much relevant detail as possible so we can deal with your message efficiently.
What You Can Write About
You are welcome to contact us about:
- Questions about our content — anything relating to our reviews, guides, rankings or methodology.
- Corrections — if you spot outdated information, an error in a review, or a detail about a casino that has changed, let us know and we will verify and update it.
- Feedback — suggestions on how we can improve the site, topics you would like us to cover, or your experience using our recommendations.
- Partnership requests — commercial enquiries, advertising proposals and collaboration offers from gambling brands and related businesses.
Response Time
We read every message we receive. As a small editorial team, we usually reply within a few business days. During busy periods it may take a little longer, so we appreciate your patience. There is no need to send follow-up emails — restating your message will not speed up a reply.
Questions About Your Casino Account
Please note that adamgroupcivils.co.uk is not a gambling operator. We do not run any casino, hold player funds, process payments or manage player accounts. We are an independent review and information website.
For this reason, we cannot help with questions about:
- Deposits or withdrawals (including delayed or missing crypto transactions);
- Bonuses, wagering requirements or promotional terms;
- Account verification (KYC), account closure or self-exclusion at a specific casino;
- Disputes with a casino over winnings or game outcomes.
All of these matters should be directed to the customer support team of the casino in question, which you can usually reach via live chat or the support email listed on the casino's own website. If a dispute remains unresolved, you can escalate it to the casino's appointed Alternative Dispute Resolution (ADR) provider, as required for operators licensed by the UK Gambling Commission.
Need Help With Gambling?
If gambling stops being fun and starts to feel like a problem — for you or for someone close to you — free and confidential help is available in Great Britain:
GamCare operates the National Gambling Helpline, available 24 hours a day, 7 days a week, on 0808 8020 133. You can also access live chat support, forums and treatment referrals via their website at www.gamcare.org.uk.
If you wish to take a break from online gambling entirely, you can register for free with GAMSTOP at www.gamstop.co.uk, which will prevent you from using gambling websites and apps licensed in Great Britain for a period of your choosing.
Please gamble responsibly. Never bet more than you can afford to lose.